Terms of Use
Last Updated: November 20, 2025
Welcome to Crenolivento. By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing crenolivento.com and participating in our workshops, courses, or using any of our educational services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Description of Services
Crenolivento provides online educational workshops, courses, and training programs focused on search engine ranking techniques and related digital marketing skills. Our services include step-by-step assignments, interactive exercises, collaborative tools, and educational content delivered through our platform.
3. User Accounts
3.1 Registration
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms of Use or engaged in conduct that we deem inappropriate or harmful to our services or other users.
4. User Conduct
When using our services, you agree not to:
a) Violate any applicable laws or regulations
b) Infringe upon the intellectual property rights of others
c) Upload, post, or transmit any harmful, offensive, or illegal content
d) Interfere with or disrupt the operation of our services or servers
e) Attempt to gain unauthorized access to any portion of our platform
f) Use our services for any commercial purpose without our prior written consent
g) Harass, threaten, or harm other users
h) Distribute spam, malware, or viruses
i) Impersonate any person or entity
5. Intellectual Property Rights
5.1 Our Content
All content on our platform, including text, graphics, logos, images, videos, course materials, software, and other materials, is the property of Crenolivento or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
5.2 User Content
You retain ownership of any content you submit to our platform, including assignments, forum posts, and comments. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for the purpose of providing and improving our services.
5.3 Feedback
Any feedback, suggestions, or ideas you provide to us regarding our services become our property, and we may use them without any obligation to you.
6. Payment and Refunds
6.1 Course Fees
Certain workshops and courses require payment of fees. All fees are stated in the currency displayed on our website and must be paid in advance unless otherwise specified. Prices are subject to change at any time.
6.2 Payment Methods
We accept various payment methods as indicated on our platform. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees incurred.
6.3 Refund Policy
Refund eligibility and conditions are specified in our separate Refund Policy. Generally, refunds may be requested within a specified period from the date of purchase, subject to certain conditions and exclusions.
7. Course Enrollment and Access
7.1 Enrollment
By enrolling in a course or workshop, you gain access to the course materials for the duration specified in the course description. Access periods vary by course and are clearly indicated at the time of enrollment.
7.2 Course Modifications
We reserve the right to modify, suspend, or discontinue any course or workshop at any time. We will make reasonable efforts to notify enrolled participants of significant changes.
7.3 Completion Certificates
Certificates of completion, if offered, are provided upon successful completion of course requirements. Certificates are for personal educational purposes and do not constitute professional certification or accreditation unless explicitly stated.
8. Disclaimers and Limitations of Liability
8.1 Service Availability
We strive to provide uninterrupted access to our services but do not guarantee that our platform will be available at all times. We are not liable for any interruption, delay, or unavailability of our services.
8.2 Educational Content
Our courses and workshops are provided for educational purposes only. While we make reasonable efforts to ensure the accuracy and quality of our content, we make no warranties regarding the completeness, reliability, or suitability of our educational materials for any particular purpose.
8.3 Results Disclaimer
We do not guarantee any specific results, rankings, or outcomes from participation in our courses. Success depends on individual effort, implementation, and numerous external factors beyond our control.
8.4 Limitation of Liability
To the maximum extent permitted by law, Crenolivento shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services.
9. Indemnification
You agree to indemnify, defend, and hold harmless Crenolivento, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms of Use, or your violation of any rights of another party.
10. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Crenolivento. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party content or services.
11. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
12. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
13. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms of Use. Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
14. Dispute Resolution
14.1 Informal Resolution
In the event of any dispute, claim, or controversy arising from or relating to these Terms of Use or our services, you agree to first contact us to attempt to resolve the dispute informally.
14.2 Arbitration
If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
15. General Provisions
15.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and Crenolivento regarding our services.
15.2 Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
15.3 Waiver
Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights.
15.4 Assignment
You may not assign or transfer these Terms of Use or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.
16. Contact Information
If you have any questions about these Terms of Use, please contact us:
Crenolivento
Shop 22, Health Emporium, Cnr Church & Market St, Halfway House, 1685, South Africa
Email: support@crenolivento.com
Phone: +27 83 292 4260
By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.